Acceptable Use Policy

1. Purpose

This Acceptable Use Policy (AUP) sets out the rules for using the Smart Business System platform (app.smartbusinesses360.com). By accessing the platform, all users agree to comply with this policy.

2. Permitted Uses

You may use the platform to:

• Manage your registered business operations, employees, leads, and finances.
• Communicate with customers, vendors, and team members through the platform's built-in tools.
• [PLACEHOLDER: Add other permitted use cases specific to the product.]

3. Prohibited Activities

You must not use the platform to:

• Violate any applicable local, national, or international law or regulation.
• Access or attempt to access another company's tenant data without authorisation.
• Transmit malware, viruses, or any malicious code.
• Conduct automated scraping, crawling, or bulk data extraction from the platform.
• Resell or sublicense access to the platform to third parties without written approval.
• Attempt to reverse-engineer, decompile, or disassemble any part of the platform.
• Use the AI features to generate harmful, discriminatory, or illegal content.
• [PLACEHOLDER: Add any additional platform-specific prohibited activities.]

4. Data Responsibilities

As an account holder (Company Administrator), you are responsible for:

• Ensuring your users comply with this policy.
• The accuracy and legality of data you upload or process through the platform.
• [PLACEHOLDER: Describe any data responsibility obligations, e.g., GDPR compliance as a data controller.]

5. Consequences of Violation

[PLACEHOLDER: Describe consequences — e.g., account suspension, termination without refund, and potential legal action for serious violations.]

6. Reporting Violations

To report an AUP violation, contact us at: [PLACEHOLDER: support@smartbusinesses360.com]

7. Changes to This Policy

[PLACEHOLDER: State how users will be notified of policy updates — e.g., email notice or in-app notification with 30 days advance notice.]